Macaque Consulting

Enterprise Platform Consulting and ERP & CRM Integration

We centralise your operations and optimise the management of your corporate resources. We implement global technology solutions that unify your processes, eliminate information silos and accelerate decision-making under unified control.

Team implementing a unified enterprise platform

Absolute control and simplified processes under a single source of information

At Macaque Consulting, we implement, customise and integrate the leading enterprise management platforms on the market (ERP and CRM). We connect your finance, human resources, procurement, sales and logistics areas bidirectionally and securely within a single cohesive ecosystem. By eliminating duplication and manual data transfers at the root, we streamline your daily operations, reduce administration costs and ensure your executive team has immediate access to accurate, consistent and real-time updated data.

Enterprise-grade technology for end-to-end business management

We boost your operational efficiency through the implementation of robust corporate solutions that standardise your processes, secure data traceability and dramatically reduce management costs.

ERP / CRM Consulting and Selection

We analyse your structure, workflows and business needs to select, design and implement the ERP or CRM platform that best fits your objectives (SAP, Dynamics 365, Odoo, Salesforce).

Customisation and Bespoke Development

We adapt, configure and program functionality on top of the standard modules of your management systems so they accurately reflect your operations, business rules and organisational identity.

Secure System and Data Migration

We extract, cleanse and transfer your historical and operational data with complete security from legacy software or scattered databases into your new modern enterprise platforms.

Ecosystem and API Integration

We connect your central ERP or CRM with third-party applications, payment gateways, banks, logistics operators, Business Intelligence tools or e-commerce systems through robust API connections.

Business Process Automation (BPA)

We design and automate complex internal workflows such as purchase and budget approvals, automatic invoicing, accounting reconciliations and integrated payroll or inventory management.

Continuous and Evolutionary Support (AMS Support)

We provide managed technical support, corrective maintenance and continuous evolution services to ensure stability, updates, security patches and constant optimisation across your management ecosystem.

Iberostar
W2M
Urbaser
Barcelona Supercomputing Center
Plana Fabrega
DiR
MAC Insular
Top Doctors

Companies that trust us

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Team working on a technology strategy

Technology strategy connected to business

We help companies define a clear technology roadmap, prioritising solutions that create real value from the start.

We analyse processes, data, tools and operational needs to turn technology into a lever for sustainable growth.

Our approach combines strategic vision and technical execution to create digital ecosystems ready to evolve.

Technologies

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Google Cloud
AWS
Microsoft Dynamics CRM
Power BI
Anthropic
Microsoft Azure
OpenAI
Gemini
Professionals collaborating on a company's digital evolution

Integration, automation and data to scale

We design architectures capable of connecting systems, automating tasks and centralising critical information to improve decision-making.

We integrate platforms, applications and cloud services with a practical, secure and results-driven perspective.

The goal is to reduce operational friction, accelerate teams and build a flexible technology foundation for new products and services.

Why choose us?

Enterprise platforms with connected operations

We design corporate ecosystems where processes, data and people work on the same foundation, improving control, traceability and decision-making capacity.

We unify critical tools to turn operational complexity into real control

Integrated business visibility

We connect key areas of the organisation so information stops being fragmented and becomes truly actionable.

Implementation adapted to your model

We tailor the chosen platform to your workflows and operating rules to avoid rigid or oversized solutions.

Integration with your current ecosystem

We enable ERP, CRM and existing tools to work together so adoption and continuity are faster and safer.

Scalability and sustained support

We shape the platform to accompany growth, new needs and continuous improvement without losing stability.

Certifications

ISO/IEC 27001:2023
EUROCERT S.A. Certificate no. 00.15.0812

Open Macaque Consulting ISO/IEC 27001:2023 certificate

Certification corresponding to Macaque Consulting
Scope according to certificate.

We process your personal data in accordance with the General Data Protection Regulation (GDPR) and Organic Law 3/2018 (LOPDGDD). See our Privacy Policy.

Open Macaque Consulting ISO/IEC 27001:2023 certificateObtained
ISO 27701
In progress
ISO 9001
In progress
ENS ALTO
In progress
ISO 42001
Under review

Members of

  • FEGP
  • OdiseIA
  • PIMEC
  • TICSud

Frequently asked questions (FAQs) about enterprise platforms and ERP and CRM integration

We answer the most common questions about ERP and CRM selection and implementation, customisation, data migration, systems integration, process automation and AMS support for companies in Tarragona, Catalonia and across Spain.

What ERP and CRM services does Macaque Consulting offer?

We implement, customise and integrate enterprise management platforms to unify your company's processes in a single ecosystem. We work across six areas: ERP and CRM consulting and selection, customisation and bespoke development, secure system and data migration, ecosystem integration through APIs, business process automation (BPA), and continuous and evolutionary support (AMS). We serve companies in Tarragona and across Spain.

What is the difference between an ERP and a CRM, and do I need both?

An ERP manages the company's internal processes: finance, procurement, inventory, production, logistics and human resources. A CRM manages customer relationships: acquisition, sales opportunities, sales, marketing and customer service. Most growing companies need both, and the value lies in integrating them: an order closed in the CRM reaches the ERP automatically, and the sales team sees stock, invoices and payments in real time.

How do I choose the right ERP or CRM for my company?

The best ERP or CRM is the one that fits your processes, your sector, your size and your growth plans, not the best-known one. We analyse your needs, integration requirements, budget and total cost of ownership, and compare the options on the market, such as SAP, Microsoft Dynamics 365, Salesforce or Odoo, using objective criteria. This way you avoid failed implementations, licence overspending and unnecessary customisations.

How do you migrate from an old system to a new ERP without losing data?

Data migration is one of the most critical phases of an implementation. We audit and cleanse the data in your current system, remove duplicates and errors, transform it to the new ERP's data model and run trial loads validated with users before go-live. We plan the go-live to minimise downtime and ensure the continuity of invoicing, procurement and operations from day one.

What is business process automation (BPA) in an ERP?

Business process automation (BPA) digitises and automates end-to-end flows that span several departments and systems: purchase approvals, order management, invoicing, customer or supplier onboarding and accounting close. We configure rules, approval flows and automatic notifications within the ERP and the CRM, and connect them to the rest of your applications. Manual tasks and errors are eliminated, and every process gains end-to-end traceability.

What is AMS support and why is it important after implementing an ERP?

AMS (Application Management Services) support is the ongoing maintenance, support and evolution service for your enterprise platforms once they are implemented. We resolve incidents, apply updates, adjust configurations and develop improvements as your business evolves. An ERP is not a project that ends at go-live: with good AMS support, your ERP protects your investment and keeps delivering value year after year.

Let's talk about your project

Tell us what you need and we will help you develop, improve or scale your technology solution with custom software, IT outsourcing and artificial intelligence.

We drive your business with technology and artificial intelligence

Personalised advice

We analyse your case and propose solutions tailored to your business

Continuous support

From the initial idea through product evolution

Scalable solutions

Technology prepared to grow with you

Availability

Monday - Friday:09:00 - 18:00

Response within 24 hours

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