Macaque Consulting

Technology Consulting and Software Engineering for Airlines

We develop high-concurrency booking engines, integrate modern distribution protocols (NDC) and optimise the architecture of your operating systems to ensure more profitable flights and frictionless passenger experiences.

Commercial aircraft on runway with airport operations

Innovation, scalability and resilience for modern commercial aviation

The operational complexity of an airline requires ultra-robust software systems connected in real time. At Macaque Consulting, we help airlines and travel industry operators digitalise their critical processes.

We specialise in modernising passenger service systems (PSS), integrating with leading inventories (GDS, NDC, Sabre, Amadeus) and developing mobile self-check-in platforms. We connect your ground and air operations with high-availability cloud solutions to maximise efficiency and cost control.

Robust transactional technology for the airline industry

IT Outsourcing and Staff Augmentation for Aviation

We integrate software development professionals and data engineers with extensive experience in high-concurrency architectures and aviation industry standards into your teams. Accelerate the modernisation of your sales channels and operating systems with specialised, agile talent.

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AI for Revenue Management and Demand

We implement Artificial Intelligence algorithms for dynamic airline fare calculation in real time according to supply and demand. We optimise flight occupancy forecasting, detect booking patterns and implement models for predictive aircraft maintenance.

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Booking Engines and NDC

We build ultra-fast booking websites, B2B/B2C platforms and native mobile applications for digital check-in. We develop robust integrations under the IATA NDC standard to enable direct sales of ancillary services without intermediaries.

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Critical Systems and Legacy Audit

We assess the robustness, security and performance of your legacy inventory and reservation systems (PSS). We identify cybersecurity vulnerabilities, optimise cloud infrastructure costs and ensure your payment gateways comply with PCI-DSS standards.

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Scalable software solutions to drive your airline's profitability

We work with commercial airlines, charter companies and aviation operators to digitalise their sales channels and optimise their management systems. We design high-availability web and mobile platforms that guarantee a frictionless flight experience for passengers and absolute operational control on the ground and in the air.

Booking Engines and NDC

We develop ultra-fast, scalable Internet Booking Engines (IBE) capable of processing millions of daily searches. We integrate solutions under the IATA NDC communication standard to enable direct multichannel sales and reduce intermediation costs (GDS).

Digital Check-In and Passenger Experience (CX)

We improve the traveller experience at the airport and across digital channels. We design web platforms and native mobile applications for automated check-in, digital boarding pass issuance, baggage management and real-time flight notification flows.

PSS Integration and Modernisation

We connect and modernise your core passenger service platforms (PSS). We ensure robust integration between seat inventories, departure control systems (DCS) and legacy databases through secure, high-concurrency APIs.

Hyperpersonalisation and Ancillary Sales

Maximise the value of every ticket sold. We implement recommendation engines and data intelligence to offer personalised ancillary services (seat selection, extra baggage, upgrades, VIP lounge access and insurance) during and after purchase.

Predictive Analytics and Operations Management

We optimise real-time decision-making on the ground. We apply Big Data and Artificial Intelligence to predict flight delays, coordinate fleets efficiently during weather contingencies and perform predictive aircraft maintenance.

Dynamic Pricing and Revenue Management

Adjust your flight fares automatically. We design and implement advanced AI and Machine Learning algorithms that calculate optimal ticket prices in real time according to load factor, historical demand and market trends.

Iberostar
W2M
Urbaser
Barcelona Supercomputing Center
Plana Fabrega
DiR
MAC Insular
Top Doctors

Companies that trust us

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Technologies

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Google Cloud
AWS
Microsoft Dynamics CRM
Power BI
Anthropic
Microsoft Azure
OpenAI
Gemini

Why choose us?

Reasons to choose us

We combine deep technical specialisation with strategic vision to design technology solutions that create real value, accelerate growth and transform your organisation's operations.

We transform organisations with high-impact technology

Business-oriented vision

We do not just implement technology; we align every solution with your strategic goals and organisational culture to ensure real impact.

Advanced technical expertise

We have an expert team in modern architectures, artificial intelligence and cloud solutions, ready to solve your most complex challenges.

Close and agile collaboration

We integrate as your trusted technology partner. We work closely, transparently and flexibly, adapting to your company's pace.

Real and scalable results

We design and deploy robust future-ready solutions, ensuring operational efficiency, cost optimisation and return on investment.

Certifications

ISO/IEC 27001:2023
EUROCERT S.A. Certificate no. 00.15.0812

Open Macaque Consulting ISO/IEC 27001:2023 certificate

Certification corresponding to Macaque Consulting
Scope according to certificate.

We process your personal data in accordance with the General Data Protection Regulation (GDPR) and Organic Law 3/2018 (LOPDGDD). See our Privacy Policy.

Open Macaque Consulting ISO/IEC 27001:2023 certificateObtained
ISO 27701
In progress
ISO 9001
In progress
ENS ALTO
In progress
ISO 42001
Under review

Members of

  • FEGP
  • OdiseIA
  • PIMEC
  • TICSud

Frequently asked questions (FAQs) about technology and software for airlines

We answer the most common questions about booking engines, NDC, PSS systems, digital check-in, ancillary sales, revenue management, dynamic pricing and operations analytics for airlines and aviation companies in Tarragona, Catalonia and across Spain.

What technology services does Macaque Consulting offer for airlines?

We develop high-concurrency booking engines, integrate modern distribution protocols (NDC) and optimise the architecture of operating systems so that flights are more profitable and the passenger experience is frictionless. We work on booking engines and NDC, digital check-in and passenger experience, PSS integration and modernisation, hyper-personalisation and ancillary sales, predictive operations analytics, and dynamic pricing with revenue management. We serve airlines and aviation operators.

What is NDC and what advantages does it offer an airline?

NDC (New Distribution Capability) is the IATA standard that allows airlines to distribute their offers to agencies and sales channels through modern APIs, instead of the traditional GDS formats. With NDC, the airline displays its full offer across all channels, with personalised fares, additional services and rich content. It regains control of its distribution, reduces intermediation costs and sells more ancillaries in the indirect channel.

What is a PSS and how is it modernised?

The PSS (Passenger Service System) is an airline's technology core: it manages bookings, seat inventory, ticketing and departure control. Many carriers work with platforms such as Amadeus, Sabre or Navitaire surrounded by legacy integrations that are hard to maintain. We modernise the PSS ecosystem with APIs, microservices and cloud architectures, so that the airline can launch new products quickly and connect all its channels reliably.

How can an airline increase its ancillary revenue?

Ancillaries, such as baggage, seat selection, priority boarding, meals, insurance or upgrades, are one of airlines' main sources of profitability. With hyper-personalisation based on data and artificial intelligence, we offer each passenger the additional services they are most likely to buy, at the right time and through the right channel: during booking, at digital check-in or in the app before the flight. Revenue per passenger rises and their experience improves.

How does artificial intelligence improve revenue management and dynamic pricing?

Machine learning models analyse historical demand, real-time bookings, competitor prices, seasonality and events to adjust fares dynamically on each flight. Compared with traditional systems based on rules and fixed fare classes, AI-powered dynamic pricing reacts to the market in real time and maximises revenue per available seat. The airline fills its aircraft better and sells every seat at the optimal price.

How does predictive analytics help in managing flight operations?

Predictive analytics anticipates delays, airport congestion, maintenance needs and weather disruptions, so that operations teams can act before the problem escalates. During irregular operations, it supports the rescheduling of fleets and crews and the automatic rebooking of affected passengers. Costs from delays and cancellations, as well as passenger compensation, are reduced, and the airline's punctuality and reputation are protected.

Let's talk about your project

Tell us what you need and we will help you develop, improve or scale your technology solution with custom software, IT outsourcing and artificial intelligence.

We drive your business with technology and artificial intelligence

Personalised advice

We analyse your case and propose solutions tailored to your business

Continuous support

From the initial idea through product evolution

Scalable solutions

Technology prepared to grow with you

Availability

Monday - Friday:09:00 - 18:00

Response within 24 hours

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