Macaque Consulting

Technology Consulting and Software for Services and Infrastructure

We develop custom software solutions, integrate IoT sensors and geolocation (GIS) to optimise the lifecycle of your assets, reduce maintenance costs (OPEX) and coordinate your field teams with agility.

Technology infrastructure and connected servers

Total visibility, control and efficiency in managing your strategic assets

Efficient management of geographically distributed assets and infrastructure requires a unified, real-time view. At Macaque Consulting, we help service and infrastructure companies digitalise their critical operations.

We design and integrate platforms that connect the physical world with the digital one. From advanced geolocation systems (GIS) and real-time IoT sensorisation to the implementation of maintenance management software (CMMS), we eliminate communication inefficiencies between field technicians and the office, guaranteeing intelligent planning that reduces costs and improves service quality.

Advanced technology for optimising assets and maintenance services

IT Outsourcing for Infrastructure Management

We integrate software developers, data engineers and systems architects specialised in IoT integrations, geolocation (GIS) and high-availability cloud platforms into your teams. Scale your development team on demand with professionals who understand industrial and operational environments.

Discover more

AI and Predictive Asset Maintenance

We implement predictive algorithms and applied Artificial Intelligence to estimate the probability of failure of your mechanical, electrical or network assets in real time. Minimise unexpected service outages, optimise maintenance routes and reduce reactive repair spending.

Discover more

Service Management Software (CMMS)

We build customised platforms for Facility Management and technical maintenance control. We develop native mobile applications for field technicians (digital service reports, QR reading) and interactive web dashboards for intelligent task assignment.

Discover more

Systems and IoT/OT Security Audit

We assess the robustness, scalability and interoperability of your infrastructure control systems (SCADA) and IoT sensor networks. We identify critical vulnerabilities, optimise data flow to the cloud and ensure compliance with the strictest digital security regulations.

Discover more

Intelligent technology to maximise control and performance of your assets

We work closely with infrastructure managers, urban services companies and Facility Management operators to digitalise their critical operations. We design robust software solutions that integrate your systems, automate the work of your field technicians, drastically reduce maintenance costs and guarantee uninterrupted service.

Work Order Automation (Field Service)

We accelerate technical response in the field. We automate assignment and closure of work orders, intelligently dispatching your field operators according to location, specialty and availability to reduce resolution time.

Incident Management and AI for Customers and Tenants

Make it easier to report failures in your assets or buildings 24 hours a day. We develop web portals and implement AI-based virtual assistants to receive, classify and automatically route incidents to your preventive maintenance teams.

Asset System Integration (CMMS / ERP)

We unify your management ecosystem without friction. We design and implement robust APIs that connect your maintenance software (CMMS) with your central ERP (such as SAP or Dynamics) to synchronise costs, spare-parts purchasing and asset inventory.

IoT Sensorisation and Real-Time Monitoring

Transform your infrastructure into intelligent assets. We integrate and monitor IoT sensors in real time to control energy consumption, environmental variables and the operational status of critical machinery in buildings and urban infrastructure.

Predictive Analytics for Infrastructure Failures

Anticipate breakdowns and drastically reduce operating expenditure (OPEX). We apply Big Data models and predictive algorithms to your physical assets to detect wear patterns, alerting the optimal moment to intervene before a critical failure occurs.

Geolocation (GIS) and Distributed Assets

Visualise and control your infrastructure geographically. We develop cartographic solutions and integrate maps and GIS viewers to monitor linear assets (roads, water networks, power lines) and geolocate service vehicle fleets in real time.

Iberostar
W2M
Urbaser
Barcelona Supercomputing Center
Plana Fabrega
DiR
MAC Insular
Top Doctors

Companies that trust us

View clients

Technologies

View technologies
Google Cloud
AWS
Microsoft Dynamics CRM
Power BI
Anthropic
Microsoft Azure
OpenAI
Gemini

Why choose us?

Reasons to choose us

We combine deep technical specialisation with strategic vision to design technology solutions that create real value, accelerate growth and transform your organisation's operations.

We transform organisations with high-impact technology

Business-oriented vision

We do not just implement technology; we align every solution with your strategic goals and organisational culture to ensure real impact.

Advanced technical expertise

We have an expert team in modern architectures, artificial intelligence and cloud solutions, ready to solve your most complex challenges.

Close and agile collaboration

We integrate as your trusted technology partner. We work closely, transparently and flexibly, adapting to your company's pace.

Real and scalable results

We design and deploy robust future-ready solutions, ensuring operational efficiency, cost optimisation and return on investment.

Certifications

ISO/IEC 27001:2023
EUROCERT S.A. Certificate no. 00.15.0812

Open Macaque Consulting ISO/IEC 27001:2023 certificate

Certification corresponding to Macaque Consulting
Scope according to certificate.

We process your personal data in accordance with the General Data Protection Regulation (GDPR) and Organic Law 3/2018 (LOPDGDD). See our Privacy Policy.

Open Macaque Consulting ISO/IEC 27001:2023 certificateObtained
ISO 27701
In progress
ISO 9001
In progress
ENS ALTO
In progress
ISO 42001
Under review

Members of

  • FEGP
  • OdiseIA
  • PIMEC
  • TICSud

Frequently asked questions (FAQs) about technology for services and infrastructure

We answer the most common questions about CMMS, asset management, field service management, digital work orders, GIS, IoT sensorisation, predictive maintenance and AI-driven incident management for urban services companies, facility management firms and infrastructure operators in Tarragona, Catalonia and across Spain.

What technology services does Macaque Consulting offer for services and infrastructure companies?

We develop custom software solutions and integrate IoT sensors and geolocation (GIS) to optimise the asset lifecycle, reduce maintenance costs (OPEX) and coordinate field teams with agility. We work on work order automation (field service), AI-driven incident management, asset system integration (CMMS and ERP), IoT sensorisation and real-time monitoring, predictive failure analytics, and GIS for distributed assets. We serve clients across Spain.

What is a CMMS and why integrate it with the ERP?

A CMMS (computerised maintenance management system) is the software that manages the asset inventory, preventive and corrective maintenance plans, work orders, spare parts and the history of each piece of equipment. Integrated with the ERP, it connects maintenance with purchasing, warehouse, costs and invoicing, so you know the real cost of maintaining each asset and each contract. This leads to better decisions on when to repair, refurbish or replace, and gives control over the profitability of each service.

What is field service management and how does it improve the work of field technicians?

Field service management digitalises the management of teams that work outside the office. It automatically assigns work orders to the right technician based on location, specialism and availability, optimises their routes and gives them a mobile app with all the asset information, procedures, materials log and sign-off signature. Jobs per technician per day increase, travel is reduced and the customer receives a faster, traceable service.

What is a GIS used for in managing infrastructure and distributed assets?

A geographic information system (GIS) places every infrastructure asset on a map, such as networks, facilities, street furniture, containers or equipment, together with its characteristics, condition and intervention history. Integrated with the CMMS and field apps, it makes it possible to plan maintenance by area, instantly locate the assets affected by an incident and analyse territorial patterns. It is essential for managing infrastructure spread over large areas.

How does IoT sensorisation help manage urban services and infrastructure?

IoT sensors measure the condition of assets in real time: container fill levels, energy and water consumption, temperatures, vibrations, flow rates or street lighting operation. With this data, services are provided when they are actually needed rather than on a fixed schedule, and predictive analytics anticipates failures before they occur. Routes and resources are optimised, operating costs are reduced and the quality of service to citizens and clients improves.

How are customer and tenant incidents managed with artificial intelligence?

Customers, users or tenants report incidents through apps, the web or AI-powered conversational assistants available 24/7. Artificial intelligence classifies each report, detects its urgency, identifies the affected asset and automatically generates the work order for the right team. The user receives updates on the status of their incident at all times. Response times are reduced, service level agreements (SLAs) are met and the workload of the service centre falls.

Let's talk about your project

Tell us what you need and we will help you develop, improve or scale your technology solution with custom software, IT outsourcing and artificial intelligence.

We drive your business with technology and artificial intelligence

Personalised advice

We analyse your case and propose solutions tailored to your business

Continuous support

From the initial idea through product evolution

Scalable solutions

Technology prepared to grow with you

Availability

Monday - Friday:09:00 - 18:00

Response within 24 hours

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

First conversation with no commitment