Customer Areas and Self-Service Portals
We develop secure private areas (self-service portals) where your customers can manage profiles, view invoices, complete procedures and open support tickets independently, reducing your customer service costs.
We design and build scalable interactive portals, intranets and extranets that securely connect your customers, business partners and employees, digitising your commercial and operational relationships end to end.

At Macaque Consulting, we develop robust web platforms and tailored digital solutions such as customer portals, B2B platforms, next-generation intranets and corporate marketplaces. We focus on creating secure, stable and self-manageable environments that enable real-time exchange of information and services. We natively integrate your platforms with your internal systems (ERP, CRM, payment gateways and databases), automating customer service, technical support or sales processes to deliver a fluid and highly efficient digital experience.
We build the technology bridge between your business, your customers and your partners. We develop secure, fast and fully integrated web platforms that centralise your services and elevate your brand's digital experience.
We develop secure private areas (self-service portals) where your customers can manage profiles, view invoices, complete procedures and open support tickets independently, reducing your customer service costs.
We implement and customise advanced CMS systems (WordPress, Drupal) and modern Headless CMS architectures. We give your business teams full autonomy to update content at scale without depending on the technical area.
We create exclusive transactional platforms for your distributors, franchisees or partners. We streamline catalogue downloads and bulk order management through real-time bidirectional integrations with your ERP system.
We build complex, multi-franchise e-commerce platforms. We allow multiple sellers to operate under your domain, integrating advanced payment gateways with split payments and commission management.
We unify your group's different brands, international subsidiaries or landing pages under a single centralised technical infrastructure (Multisite). We ensure brand consistency and dramatically reduce maintenance costs.
We maximise your portals' loading speed and server response. We optimise Google's technical metrics (Core Web Vitals) to ensure impeccable user retention and strengthen your organic positioning (SEO).








We help companies define a clear technology roadmap, prioritising solutions that create real value from the start.
We analyse processes, data, tools and operational needs to turn technology into a lever for sustainable growth.
Our approach combines strategic vision and technical execution to create digital ecosystems ready to evolve.






We design architectures capable of connecting systems, automating tasks and centralising critical information to improve decision-making.
We integrate platforms, applications and cloud services with a practical, secure and results-driven perspective.
The goal is to reduce operational friction, accelerate teams and build a flexible technology foundation for new products and services.
Why choose us?
We design digital environments that do more than publish information: they connect users, processes and services to create engagement, self-service and growth.
We design each portal, marketplace or B2B environment to support commercial, operational and relationship objectives.
We create technical foundations that support more content, new features and multiple access profiles without losing stability.
We create business-manageable platforms that reduce technical dependency and speed up channel evolution.
We unify experience, performance and integration so your digital offering is perceived as one coherent ecosystem.
ISO/IEC 27001:2023
EUROCERT S.A. Certificate no. 00.15.0812

Certification corresponding to Macaque Consulting
Scope according to certificate.
We process your personal data in accordance with the General Data Protection Regulation (GDPR) and Organic Law 3/2018 (LOPDGDD). See our Privacy Policy.
We answer the most common questions about customer portals, B2B extranets, enterprise CMS, marketplaces, multisite web architectures and web performance optimisation (WPO) for companies in Tarragona, Catalonia and across Spain.
We design and build scalable web portals, extranets and digital platforms that securely connect your company with customers, partners and employees. We work across six areas: customer and self-service portals, enterprise content management systems (CMS), B2B portals and corporate extranets, multi-vendor marketplace development, multisite web architectures and web performance optimisation (WPO). We serve companies in Tarragona and across Spain.
A customer portal is a private, secure area where your customers manage their relationship with your company without intermediaries: they check invoices and orders, download documentation, open support tickets or complete procedures at any time of day. We integrate it with your ERP and CRM so the information is always up to date. Your customers gain autonomy, and your company reduces repetitive enquiries and customer service costs.
A corporate extranet is a private platform that connects your company with distributors, franchisees, suppliers and other partners. From a B2B portal they can view catalogues and personalised price lists, download materials, place orders, track shipments and share documentation with complete security. It centralises the commercial relationship, eliminates the back-and-forth of emails and spreadsheets, and streamlines collaboration with your entire business network.
It depends on the volume of content, the languages, the integrations and the scalability you need. WordPress stands out for its ease of use and its ecosystem; Drupal offers robustness and permission control for complex portals; a headless CMS separates content from presentation and lets you publish it on the web, apps and other channels with maximum performance. We recommend the right option so your team can manage content autonomously, without depending on IT.
A multi-vendor marketplace is a platform where multiple sellers offer their products or services under your brand, while your company manages the ecosystem and earns commissions. We develop the key features: seller onboarding and management, a unified catalogue, payment gateways with split payments, commissions, ratings and logistics. The cost depends on the scope and the integrations, which is why we define it through an initial analysis and an MVP to validate the model before scaling.
WPO (Web Performance Optimization) is the optimisation of a website's loading speed and responsiveness. Google uses Core Web Vitals as a ranking factor, and every extra second of loading time increases abandonment and reduces conversions. We optimise images, code, caching, servers and CDN so your portals load fast on any device, improve their search engine rankings and deliver a flawless user experience.
Tell us what you need and we will help you develop, improve or scale your technology solution with custom software, IT outsourcing and artificial intelligence.
We analyse your case and propose solutions tailored to your business
From the initial idea through product evolution
Technology prepared to grow with you
Response within 24 hours