Privacy policy

In compliance with Regulation (EU) 2016/679 General Data Protection Regulation (GDPR) and Spanish Organic Law 3/2018 on Data Protection and Guarantee of Digital Rights (LOPDGDD) of 5 December 2018, we inform:

Identity: Macaque Consulting S.L with tax ID B70701131, hereinafter the Owner.

Address: Port Passeig Marítim de Sant Joan de Déu 1ª Planta, Edifici F, Despatx 5 Segur de Calafell (Tarragona) TX 43882 Spain.

Contact email: info@macaqueconsulting.com.

We inform you that the data you provide will be processed for the following purposes:

Likewise, in accordance with the GDPR, a record of processing activities is maintained specifying, according to their purposes, the processing activities carried out and the other circumstances established in the GDPR.

Personal information may not be used for purposes other than those related to the contracted services or purchased products. No automated decisions will be made based on such profile.

• Managing the services provided through this Internet Portal.
• Keeping you informed about the activities, products and services of Macaque Consulting.
• Development, fulfilment and execution of the purchase or service provision contract and queries related to the order of the product/services requested through the WEB.
• Customer service.

The legal basis for processing your data is:

The User may revoke their consent for the processing of personal data at any time. Under no circumstances will the withdrawal of such consent affect the provision of the service and/or the execution of contracts with the Owner.

• The consent granted by the User through acceptance of this Policy and the corresponding checkbox.
• Legitimate interest in responding to requests or queries submitted through the different contact channels.
• The User has provided personal data within the framework of a contractual or pre-contractual relationship for the handling of their request and/or query, and therefore its processing is necessary to maintain that relationship.
• Legal obligations applicable to the Owner that require the processing of personal data in accordance with the services provided or those related to tax matters.

The personal data we process is identifying data and has been provided by the User through completion of the contact form, sending emails or using the functionalities offered on the website.

The use of contact sections, completion of forms and/or functionalities offered on the Portal is voluntary. However, completion of certain fields of the form or provision of data through other functionalities is necessary to correctly handle and manage your request; therefore, refusal by the User to provide the required information will prevent the Owner from handling and managing it correctly.

The User guarantees that the data provided is true, accurate and complete. Data will be cancelled, deleted or blocked when it is inaccurate, incomplete or no longer necessary or relevant for its purpose in accordance with current legislation. If the personal data provided belongs to a third party, the User guarantees that they have informed that third party of the Privacy Policy and obtained authorisation to provide their data for the purposes indicated above. The User also guarantees that the data provided is accurate and up to date, being responsible for any direct or indirect damage or harm that may arise as a consequence of breaching this obligation. The User undertakes and is responsible for the truthfulness and correctness of the data provided, committing to keep it duly updated.

According to the GDPR and LOPDGDD, only persons over 14 years of age may lawfully grant consent for the processing of their personal data. Only persons over 14 years of age may provide personal data on this website. In the case of minors under 14 years of age, the consent of their parents or guardians will be mandatory in order to process their personal data.

Personal data provided by the User will be retained while the User remains registered for the service, while the business relationship is maintained, while the User does not request deletion, or during the legally established period. It may also be retained when necessary to comply with a legal obligation or for the formulation, exercise and defence of claims.

If the User withdraws consent or exercises the rights of objection or deletion, their data will be kept blocked and available to the Administration of Justice during the legally established periods to address possible liabilities arising from the processing of personal data. Under no circumstances will this affect the provision of the service and/or the execution of contracts with the Owner.

The Owner undertakes to adopt the necessary technical and organisational measures, according to the level of security appropriate to the risk of the data collected, in order to guarantee the security of personal data and prevent the accidental or unlawful destruction, loss or alteration of personal data transmitted, stored or otherwise processed, or unauthorised disclosure of or access to such data.

Personal data will be treated as confidential by the Owner, who undertakes to inform and ensure, through a legal or contractual obligation, that such confidentiality is respected by its employees, associates and any person to whom the information is made accessible.

Your personal data will be disclosed in legally established cases, for example, to Public Administrations for compliance with obligations directly enforceable against the Owner or when necessary to fulfil the processing purposes indicated above or to provide services strictly necessary for the development of the activity.

What are your rights when you provide us with your data?

The User has the right to obtain confirmation as to whether or not we are processing personal data concerning them. The User has the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In certain circumstances, the User may request the restriction of the processing of their data, in which case we will only retain it for the exercise or defence of claims. In certain circumstances and for reasons related to their particular situation, the User may object to the processing of their data, in which case the controller will stop processing the data, except for compelling legitimate grounds or the exercise or defence of possible claims.

Where legally applicable, the User has the right to data portability, which means the right to receive the personal data relating to them that we are processing and store it on their own device.

Likewise, we inform you that you may submit any complaint regarding personal data protection to the Spanish Data Protection Agency, www.agpd.es, Spain's Supervisory Authority.

• www.agpd.es