We accelerate the digital transformation of public administrations. We develop secure, accessible and interoperable software solutions that simplify the relationship with citizens and optimise resource management.
Administrative modernisation requires robust, secure systems focused on public service. At Macaque Consulting, we collaborate with state, regional and local entities in the development and implementation of their digitalisation plans.
We design platforms that strictly comply with interoperability standards between administrations and the National Security Framework (ENS). We ensure every e-government portal and citizen portal complies with European universal accessibility regulations (WCAG), simplifying administrative procedures, reducing processing times and guaranteeing the protection of citizens' data.
We integrate software engineering professionals and systems analysts used to public administration workflows. Accelerate the execution of your institutional projects on demand, strictly complying with delivery deadlines and public procurement guidelines.
Discover moreWe implement Artificial Intelligence solutions to streamline case-file processing, automated classification of grant applications and multichannel citizen services. We optimise repetitive administrative tasks to reduce bureaucracy.
Discover moreWe build transparency portals, e-government offices and secure intranets tailored to your administration. We develop clean code under the WCAG universal accessibility standard/EU Accessibility Directive, guaranteeing intuitive interfaces for all types of users.
Discover moreWe assess the robustness, security and compliance of your public information systems. We perform code audits, contingency plans and mandatory technology alignment to guarantee compliance with the National Security Framework (ENS) and GDPR.
Discover moreWe work closely with administrations and public bodies to design, modernise and integrate their digital infrastructure. We develop agile and accessible solutions that simplify administrative processing, guarantee system stability and ensure compliance with state security standards.
We accelerate case-file and request processing through robotic process automation (RPA). We optimise document validation, grant management and internal civil-servant workflows, reducing citizen waiting times.
We improve accessibility to public information 24/7. We develop intelligent virtual assistants and government chatbots capable of guiding citizens through procedures, appointment requests and frequent questions about local regulations.
We connect administrations in an agile and secure way. We design and integrate platforms that ensure compliance with State Interoperability Guidelines, enabling smooth information exchange between different public bodies to avoid duplication.
We guarantee universal and inclusive access to public services. We develop intuitive portals and e-government offices that strictly comply with the European Accessibility Directive and WCAG guidelines, ensuring interfaces usable by the entire population.
We shield institutional information and citizen data. We design systems under Medium/High category National Security Framework (ENS) standards, protecting public networks from cyberthreats and guaranteeing confidentiality.
We promote transparency and drive data-based decisions. We build Open Data portals and advanced analytics tools that facilitate public access to information and help managers optimise spending and services.
Why choose us?
We combine deep technical specialisation with strategic vision to design technology solutions that create real value, accelerate growth and transform your organisation's operations.
We do not just implement technology; we align every solution with your strategic goals and organisational culture to ensure real impact.
We have an expert team in modern architectures, artificial intelligence and cloud solutions, ready to solve your most complex challenges.
We integrate as your trusted technology partner. We work closely, transparently and flexibly, adapting to your company's pace.
We design and deploy robust future-ready solutions, ensuring operational efficiency, cost optimisation and return on investment.
ISO/IEC 27001:2023
EUROCERT S.A. Certificate no. 00.15.0812
Certification corresponding to Macaque Consulting
Scope according to certificate.
We process your personal data in accordance with the General Data Protection Regulation (GDPR) and Organic Law 3/2018 (LOPDGDD). See our Privacy Policy.
Obtained
We answer the most common questions about e-government, e-government portals, web accessibility, the National Security Framework (ENS), interoperability, procedure automation, AI in public administration and transparency portals for city councils, provincial councils, regional bodies and public entities in Tarragona, Catalonia and across Spain.
We accelerate the digital transformation of public administrations with secure, accessible and interoperable software solutions that simplify the relationship with citizens and optimise resource management. We work on the automation and simplification of administrative procedures, citizen services with conversational AI, systems modernisation and interoperability, e-government portals and accessibility, cybersecurity and ENS compliance, and data governance with transparency portals. We serve public administrations and entities across Spain.
The National Security Framework (ENS), regulated by Royal Decree 311/2022, sets out the security requirements that must be met by public sector information systems and by the companies that provide them with technology services. It classifies systems into basic, medium or high categories according to their criticality, and requires organisational, operational and protective measures. We audit your level of compliance, implement the necessary controls and prepare you for certification, backed by our ISO/IEC 27001:2023 certification.
Public sector websites, e-government portals and apps must be accessible to everyone, including people with disabilities, under Royal Decree 1112/2018. In practice, they must comply with the UNE-EN 301 549 standard, aligned with the WCAG guidelines at level AA, publish an accessibility statement and provide a communication mechanism for citizens. We design and audit accessible, usable e-government portals adapted to any device.
Interoperability is the ability of different administrations' systems to exchange data and documents securely, in line with the National Interoperability Framework (ENI). Thanks to it, citizens do not have to provide documents that the Administration already holds, as required by Law 39/2015. We integrate each body's management systems with national and regional platforms, so that data flows between administrations and procedures are resolved sooner.
Artificial intelligence and automation (RPA) accelerate case-file management: they classify applications, extract data from documents, verify requirements, prepare draft resolutions and serve citizens 24/7 with conversational assistants. Always with human oversight of decisions that affect people's rights, traceability of every action and compliance with the AI Act and the GDPR. Processing times are reduced and staff can focus on complex cases.
Transparency Law 19/2013 requires administrations to publish institutional, economic and management information in a clear and up-to-date way. We implement transparency and open data portals connected directly to management systems, so that information is published automatically, in reusable formats and with easy-to-understand dashboards. Regulations are met, the workload is reduced and citizens' trust is strengthened.
Tell us what you need and we will help you develop, improve or scale your technology solution with custom software, IT outsourcing and artificial intelligence.
We analyse your case and propose solutions tailored to your business
From the initial idea through product evolution
Technology prepared to grow with you
Response within 24 hours
